Privacy Policy
Your trust matters to us
Introduction
At Pronto ("we", "our", or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our application.
Information We Collect
We collect the following types of information:
- Email Address: Used for account authentication via magic link sign-in. We do not require passwords.
- User Content: Data and content you create within the application.
- Usage Data: Basic analytics to improve our service, including crash reports for app stability.
How We Use Your Information
We use your information to:
- Authenticate your account and provide secure access
- Provide personalized features and functionality
- Save your data securely
- Improve our AI models and service quality
- Send important service-related communications
Children's Privacy
We take children's privacy seriously and comply with applicable laws including the Children's Online Privacy Protection Act (COPPA).
- We do not knowingly collect personal information from children under 13 without parental consent
- Parents or guardians should supervise their children's use of the app
If you believe we have inadvertently collected information from a child without proper consent, please contact us immediately.
Data Storage & Security
We implement appropriate technical and organizational measures to protect your personal information:
- Data is encrypted in transit and at rest
- We use secure authentication methods (magic links)
- Access to personal data is limited to authorized personnel
- We regularly review and update our security practices
Data Retention
We retain your account information and data for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.
Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your account and data
- Object to or restrict certain processing activities
- Data portability where applicable
Third-Party Services
We use trusted third-party services to operate our application, including:
- Cloud hosting providers for data storage
- Third-party services for enhanced functionality
- Error monitoring services for app stability
These providers are bound by their own privacy policies and data protection agreements.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date and, where appropriate, providing additional notice.
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Maky Inc
Pronto App